Terms of Use

Last updated: September 2026

These Terms of Use govern your access to and use of the website esrdglobal.com (the “Site”), operated by ESRD Global Strategics LLC, a Virginia limited liability company (“ESRD,” “we,” “us”). By using the Site, you agree to these Terms.

1. Informational Purposes Only

Content on this Site is provided for general informational purposes. It does not constitute legal, financial, accounting, or investment advice, and it does not create a client relationship with ESRD. Engagements are established only by a signed written agreement.

2. No Professional Reliance

Research, publications, and descriptions of findings on this Site are based on records and sources available at the time of publication. They are provided without warranty of completeness and should not be relied upon as the sole basis for any decision.

3. Intellectual Property

All content on this Site, including text, reports, graphics, and branding, is the property of ESRD Global Strategics LLC or its licensors and is protected by applicable intellectual property laws. You may share links to our published materials; republication requires written permission. SBA certification icons are used in accordance with SBA guidelines.

4. Acceptable Use

You agree not to misuse the Site, including attempting unauthorized access, scraping content at scale, or using the Site to transmit unlawful material.

5. Third-Party Links

The Site may link to third-party resources. ESRD is not responsible for their content or practices.

6. Payment & Refund Policy

ESRD delivers custom professional services, and fees are due as invoiced under each client’s engagement agreement, contract, or purchase order. Because deliverables are custom work, payments are non-refundable once a deliverable has been accepted; concerns about a deliverable are addressed first by correction and revision at no charge. This applies to every service line, including commitment verification reports, credential and certification checks, public-record research briefs, compliance program and documentation reviews, grant compliance verification, monitoring frameworks, and monitoring retainers, whose monthly payments cover months in which service was provided and are not refunded for months already served. Where a refund is owed, it is issued to the original payment method within 10 business days of the determination. For government clients paying by government purchase card or under a federal, state, or local contract, refunds and adjustments follow the terms of the governing contract or purchase order. The same policy applies to commercial, nonprofit, and community-coalition clients.

7. Limitation of Liability

To the fullest extent permitted by law, ESRD shall not be liable for any indirect, incidental, or consequential damages arising from use of the Site or reliance on its content.

8. Changes

We may update these Terms at any time by posting a revised version on this page. Continued use of the Site constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

10. Contact

Questions about these Terms: vendor-relations (at) esrdglobal (dot) com.